Refund and Cancellation
Effective Date: 01/05/2025
Welcome to Peedia Online. This Refund and Cancellation Policy outlines the guidelines and procedures for requesting refunds and cancellations of orders or services. By using our services, you agree to adhere to the practices described in this policy.
Refund Eligibility and Timeframes
We strive to provide high-quality services and products. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:
- Subscription Plans: Refund eligibility may vary based on the plan chosen. Please refer to specific plan details on our website.
- One-Time Purchases: Refunds are typically available within 15 days from the purchase date.
- Service Disruptions: If there are service failures or disruptions from our end, refund eligibility will be evaluated on a case-by-case basis.
To request a refund, please contact our customer support at [email protected] with your order details and reason for the request.
Cancellation Procedures and Requirements
- Subscription Plans: You may cancel your subscription by logging into your account and navigating to the “Subscription” section. Follow the on-screen instructions for cancellation.
- One-Time Purchases: Contact our customer support team within 15 days of purchase to cancel an order.
- Cancellation Fees: Some cancellations may incur fees, which will be clearly outlined during the process.
Refund and Cancellation Exceptions
Refunds or cancellations may not be permitted in the following cases:
- Services already delivered or fully rendered.
- Significant usage of a subscription service.
- Violations of our Terms of Use.
Processing Refunds
If approved, refunds will be processed within 15 days. The refund will be issued to your original payment method, unless otherwise stated.
Contact Us
If you have any questions about our Refund and Cancellation Policy, or require assistance, please reach out to us:
Email: [email protected]
Website: https://peedia.online